Deelok

Privacy Policy

Welcome to Deelok (“Company,” “we,” “our,” or “us”).

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“App”) and related services.

By using Deelok, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use the App.

Last Updated on January, 30, 2025

1. Information We Collect

We collect the following types of information:

  1. Personal Information: When you register, we may collect your name, phone number, email, and payment details.
  2. Usage Data: Information about how you use our app, including chat interactions, groups you join, and preferences.
  3. Device Information: IP address, device type, operating system, and unique device identifiers.
  4. SMS Data: We send SMS notifications for authentication and account updates.

2. How We Use Your Information

We use your information for the following purposes:

  1. To verify your identity and secure your account.
  2. To process payments and manage subscriptions.
  3. To provide customer support and improve the App experience.
  4. To send authentication codes, account notifications, and transactional messages.
  5. To prevent fraud, enforce our policies, and comply with legal obligations.

3. SMS Communications

By registering on Deelok, you agree to receive SMS notifications related to your account. Message frequency varies, and standard message and data rates may apply.

  1. Opt-out: You can opt out at any time by replying "STOP".
  2. Help: For support, reply "HELP" or contact us at support@deelok.com.

We do not share your phone number with third parties for marketing purposes.

4. How We Protect Your Data

We implement security measures to protect your data from unauthorized access, loss, or misuse. However, no system is 100% secure. If you suspect a security breach, please contact us immediately.

5. Sharing Your Information

We do not sell or share your personal information with third parties, except in the following cases:

  1. Service Providers: We may share data with third-party services that help us operate Deelok (e.g., payment processors, SMS providers).
  2. Legal Compliance: If required by law, we may share your information with authorities.
  3. Business Transfers: In case of a merger, sale, or acquisition, your data may be transferred.

6. Your Rights and Choices

You have the right to:

  1. Access and update your account information.
  2. Request deletion of your data.
  3. Opt-out of SMS notifications by replying "STOP".

For any requests, contact us at support@deelok.com.

7. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available in the Deelok app and on our website. Continued use of Deelok after changes means you accept the revised policy.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  1. 📧 Email: support@deelok.com
  2. 🌍 Website: https://deelok.com
  3. 📞 Phone: +1 (908) 977-2434